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BS
Bilquees S

1 reviews | Active since Sept 2025

02 Sept 2025, 09:36

Still waiting

I app**** on Friday and have gotten no response since. The process is not as fast tracked as advertised.

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Replies (5)
Wonga
Wonga's reply02 Sept 2025, 09:43
Official
Hi Bilquees 


Thanks for your review 
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

Please send us private message confirming your 13-digit SA ID no and your full Name and Surname so we may assist further.

Thanks 
The Wonga Team 

BS
Bilquees S's update02 Sept 2025, 10:20
Reviewer Update
I have forwarded the information you have requested. I am still waiting on assistance.
Wonga
Wonga's reply02 Sept 2025, 10:28
Official
Thank-you for confirming your details 

Your loan applications were declined due to your primary bank Discovery not being supported at the moment.
We currently only work with Absa, Nedbank, FNB, Std Bank and Capitec.

We are working on supporting more banks and your bank might be included in the near future

We have been sending sms's to notify you of the declined applications, we are sorry you did not get them.

Kind Regards 
The Wonga Team 
BS
Bilquees S's update02 Sept 2025, 10:43
Reviewer Update
Hi, I was approved for a Wonga loan in May this year. My primary bank has always been discovery, but my loan was paid into and I was debited from my ABSA account. Have these rules changed? Please advise.
Wonga
Wonga's reply02 Sept 2025, 12:06
Official
Hi Bliquees

Our Income verification rules are regularly monitored and amended, so we may align with industry lending practices and the requirements given to us by the National Credit Regulator. 

We have unfortunately amended this process and can no longer approve customer who are paid into a different that the one they have registered with us.

We hope we can be of assistance in the near future

Kind Regards 
The Wonga team