JC
June C

1 reviews | Active since Jun 2010

15 Oct 2017, 13:17

Still haven't updated their system

I have given Wonga the opportunity twice via email to rectify their records but they have not. I eventually got my refund out of them and tested their system to see if my credit rating is now ok and still their system has not been updated.

0
Replies (1)
Wonga
Wonga's reply16 Oct 2017, 08:41
Official

Good Morning June

Thank you for chatting to Sonja this morning. We are so sorry that you have had this poor experience with Wonga. This is not the Wonga way and Sonja is going to do everything she can to change that around for you.

Thank you for allowing us to fix this situation up for you. Sonja will stay in touch with you, until this problem is completely resolved.

Kind Regards

The Wonga Team