VR
Victoria R
1 reviews | Active since May 2019
03 May 2019, 16:12
*****ING money
This company is ****. They promised me from last week Friday that my debit order will be returned to me. It is a large sum of money. I have an email confirming that by today the money would be returned and it is still not and no one will help me. They are quick to take their money but ***** when they must give it back.
Helpful (0)
Replies (3)0
Replies (3)
Wonga's replyOfficial
06 May 2019, 08:24Hi Victoria,
We're sorry to hear that you have not received your refund.
Sonja from our Customer Resolutions team will contact you immediately so we can investigate this and resolve this issue.
Thank You
The Wonga Team
We're sorry to hear that you have not received your refund.
Sonja from our Customer Resolutions team will contact you immediately so we can investigate this and resolve this issue.
Thank You
The Wonga Team
Best regards,
Wonga's reply06 May 2019, 08:24
Official
Hi Victoria,
We're sorry to hear that you have not received your refund.
Sonja from our Customer Resolutions team will contact you immediately so we can investigate this and resolve this issue.
Thank You
The Wonga Team
We're sorry to hear that you have not received your refund.
Sonja from our Customer Resolutions team will contact you immediately so we can investigate this and resolve this issue.
Thank You
The Wonga Team
Best regards,
Wonga's replyOfficial
06 May 2019, 10:11We've contacted you thrice, however, we're unable to get hold of you.
Your complaint resolution is important to us.
Kindly provide us with a preferred call back time so we can assist you further.
Your complaint resolution is important to us.
Kindly provide us with a preferred call back time so we can assist you further.
Best regards,
Wonga's reply06 May 2019, 10:11
Official
We've contacted you thrice, however, we're unable to get hold of you.
Your complaint resolution is important to us.
Kindly provide us with a preferred call back time so we can assist you further.
Your complaint resolution is important to us.
Kindly provide us with a preferred call back time so we can assist you further.
Best regards,
Wonga's replyOfficial
07 May 2019, 09:33Hi Victoria,
Thank you for chatting to our Complaints manager today.
We're thrilled that we could resolve your complaint and that you received your refund.
Kindly re-rate our service and have a great day.
Thank You
The Wonga Team
Thank you for chatting to our Complaints manager today.
We're thrilled that we could resolve your complaint and that you received your refund.
Kindly re-rate our service and have a great day.
Thank You
The Wonga Team
Best regards,
Wonga's reply07 May 2019, 09:33
Official
Hi Victoria,
Thank you for chatting to our Complaints manager today.
We're thrilled that we could resolve your complaint and that you received your refund.
Kindly re-rate our service and have a great day.
Thank You
The Wonga Team
Thank you for chatting to our Complaints manager today.
We're thrilled that we could resolve your complaint and that you received your refund.
Kindly re-rate our service and have a great day.
Thank You
The Wonga Team
Best regards,