RG
Richard G
1 reviews | Active since Jun 2017
21 Apr 2022, 13:56
Stay away from Wonga
I have paid my loan in full and every time i try call the number on your website it is for some attorney, do you have a number that i can speak to a wonga representative as all my numerous emails go un answered!!! so before we get my attorney and the ombudsman involved i suggest someone contact me, for all others think twice before using this useless company !!!! their Customer service offer no service, and the numbers on the website isn't even for them i have paid them in full and they still have not updated or reflected my payments since August last year
Helpful (0)
Replies (11)0
Replies (11)
Wonga's replyOfficial
21 Apr 2022, 14:00Hi Richard,
We humbly apologize for any inconvenience caused.
Kindly confirm your ID number and email address registered on your Wonga account
in order for us to view what transpired on your account.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
Kindly confirm your ID number and email address registered on your Wonga account
in order for us to view what transpired on your account.
Thank you for your patience.
The Wonga Team.
Wonga's reply21 Apr 2022, 14:00
Official
Hi Richard,
We humbly apologize for any inconvenience caused.
Kindly confirm your ID number and email address registered on your Wonga account
in order for us to view what transpired on your account.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
Kindly confirm your ID number and email address registered on your Wonga account
in order for us to view what transpired on your account.
Thank you for your patience.
The Wonga Team.
RG
Richard G's updateReviewer Update
21 Apr 2022, 14:02not happy publicly displaying my id the registered email address is ***
RG
Richard G's update21 Apr 2022, 14:02
Reviewer Update
not happy publicly displaying my id the registered email address is ***
Wonga's replyOfficial
21 Apr 2022, 14:05Hi Richard,
Thank you for your response.
You may send a private message of your ID number.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
You may send a private message of your ID number.
Thank you for your patience.
The Wonga Team.
Wonga's reply21 Apr 2022, 14:05
Official
Hi Richard,
Thank you for your response.
You may send a private message of your ID number.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
You may send a private message of your ID number.
Thank you for your patience.
The Wonga Team.
RG
Richard G's updateReviewer Update
21 Apr 2022, 14:09I have sent numerous ****** emails and not got one single reply form any of your departments i have paid you and you, have not reflected any of the payments so i want a number i can call and speak to someone please..... this is not resolved at all !!!
RG
Richard G's update21 Apr 2022, 14:09
Reviewer Update
I have sent numerous ****** emails and not got one single reply form any of your departments i have paid you and you, have not reflected any of the payments so i want a number i can call and speak to someone please..... this is not resolved at all !!!
RG
Richard G's updateReviewer Update
21 Apr 2022, 14:12and you just sent me an automated system email saying my issue is resolved how can it be i haven't spoke to anyone yet!!!! again shows the incompetence of this company and how they just try and fob you off......again stayaway from this company people
RG
Richard G's update21 Apr 2022, 14:12
Reviewer Update
and you just sent me an automated system email saying my issue is resolved how can it be i haven't spoke to anyone yet!!!! again shows the incompetence of this company and how they just try and fob you off......again stayaway from this company people
Wonga's replyOfficial
21 Apr 2022, 15:21Hi Richard,
As per our telephonic conversation earlier,
we can confirm that feedback will be provided to you after 24 hours.
Thank you for your time and patience.
Hope you enjoy the rest of your day.
The Wonga Team.
As per our telephonic conversation earlier,
we can confirm that feedback will be provided to you after 24 hours.
Thank you for your time and patience.
Hope you enjoy the rest of your day.
The Wonga Team.
Wonga's reply21 Apr 2022, 15:21
Official
Hi Richard,
As per our telephonic conversation earlier,
we can confirm that feedback will be provided to you after 24 hours.
Thank you for your time and patience.
Hope you enjoy the rest of your day.
The Wonga Team.
As per our telephonic conversation earlier,
we can confirm that feedback will be provided to you after 24 hours.
Thank you for your time and patience.
Hope you enjoy the rest of your day.
The Wonga Team.
RG
Richard G's updateReviewer Update
21 Apr 2022, 15:33Yes thanks for the call and once resolved i shall happily amend my review here
RG
Richard G's update21 Apr 2022, 15:33
Reviewer Update
Yes thanks for the call and once resolved i shall happily amend my review here
Wonga's replyOfficial
21 Apr 2022, 15:42Hi Richard,
As per our telephonic conversation earlier,
we have advised that your query has been escalated and resolution will be provided within 24 hours.
Thank you for your time and patience.
Enjoy the rest of your day.
The Wonga team.
As per our telephonic conversation earlier,
we have advised that your query has been escalated and resolution will be provided within 24 hours.
Thank you for your time and patience.
Enjoy the rest of your day.
The Wonga team.
Wonga's reply21 Apr 2022, 15:42
Official
Hi Richard,
As per our telephonic conversation earlier,
we have advised that your query has been escalated and resolution will be provided within 24 hours.
Thank you for your time and patience.
Enjoy the rest of your day.
The Wonga team.
As per our telephonic conversation earlier,
we have advised that your query has been escalated and resolution will be provided within 24 hours.
Thank you for your time and patience.
Enjoy the rest of your day.
The Wonga team.
Wonga's replyOfficial
21 Apr 2022, 15:55Hi Richard,
As per our telephonic conversation, we can confirm that your query has been escalated
and response will be provided within 24 hours.
Thank you for your time and patience.
Enjoy the rest of your day.
The Wonga Team.
As per our telephonic conversation, we can confirm that your query has been escalated
and response will be provided within 24 hours.
Thank you for your time and patience.
Enjoy the rest of your day.
The Wonga Team.
Wonga's reply21 Apr 2022, 15:55
Official
Hi Richard,
As per our telephonic conversation, we can confirm that your query has been escalated
and response will be provided within 24 hours.
Thank you for your time and patience.
Enjoy the rest of your day.
The Wonga Team.
As per our telephonic conversation, we can confirm that your query has been escalated
and response will be provided within 24 hours.
Thank you for your time and patience.
Enjoy the rest of your day.
The Wonga Team.
RG
Richard G's updateReviewer Update
22 Apr 2022, 14:16 Thanks Wonga, My issue has now been resolved, but as with many companies it seems to take review platforms or social media to get things done, thanks for prompt resolution once you got to me.
RG
Richard G's update22 Apr 2022, 14:16
Reviewer Update
Thanks Wonga, My issue has now been resolved, but as with many companies it seems to take review platforms or social media to get things done, thanks for prompt resolution once you got to me.
Wonga's replyOfficial
22 Apr 2022, 14:25Hi Richard,
We appreciate the positive feedback.
We are thrilled that we could be of service.
Kindly take the time to rate our level of service.
We hope you have a great day further.
Kind Regards
The Wonga Team.
We appreciate the positive feedback.
We are thrilled that we could be of service.
Kindly take the time to rate our level of service.
We hope you have a great day further.
Kind Regards
The Wonga Team.
Wonga's reply22 Apr 2022, 14:25
Official
Hi Richard,
We appreciate the positive feedback.
We are thrilled that we could be of service.
Kindly take the time to rate our level of service.
We hope you have a great day further.
Kind Regards
The Wonga Team.
We appreciate the positive feedback.
We are thrilled that we could be of service.
Kindly take the time to rate our level of service.
We hope you have a great day further.
Kind Regards
The Wonga Team.