MN
MOIRAH N
1 reviews | Active since Jul 2023
31 May 2024, 06:20
Statement update
Can anyone respond to my email I requested a settlement letter and made payment same time on Monday it's now Friday I need an update on my statement I want to re-apply online service is fast than the people who are responsible to respond to email sent my proof of payment to collection email. I need an update today please. I payed up my loan in advance.
Helpful (0)
Replies (5)0
Replies (5)
Wonga's replyOfficial
31 May 2024, 10:15Hi Moirah,
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please send us a private message confirming your ID number so we may assist further.
Thanks,The Wonga Team
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please send us a private message confirming your ID number so we may assist further.
Thanks,The Wonga Team
Best regards,
Wonga's reply31 May 2024, 10:15
Official
Hi Moirah,
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please send us a private message confirming your ID number so we may assist further.
Thanks,The Wonga Team
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please send us a private message confirming your ID number so we may assist further.
Thanks,The Wonga Team
Best regards,
MN
MOIRAH N's updateReviewer Update
31 May 2024, 10:30*** here is my ID number please assist
MN
MOIRAH N's update31 May 2024, 10:30
Reviewer Update
*** here is my ID number please assist
Wonga's replyOfficial
31 May 2024, 10:48Hi Moirah,
Thank-you for confirming your details and patience while we reviewed your account.
We confirm receipt of your payment. Unfortunately, the payment was allocated to your closed account.
We have moved the funds to the correct account, please note your account will be updated within 12 hours.
Thanks,The Wonga Team
Thank-you for confirming your details and patience while we reviewed your account.
We confirm receipt of your payment. Unfortunately, the payment was allocated to your closed account.
We have moved the funds to the correct account, please note your account will be updated within 12 hours.
Thanks,The Wonga Team
Best regards,
Wonga's reply31 May 2024, 10:48
Official
Hi Moirah,
Thank-you for confirming your details and patience while we reviewed your account.
We confirm receipt of your payment. Unfortunately, the payment was allocated to your closed account.
We have moved the funds to the correct account, please note your account will be updated within 12 hours.
Thanks,The Wonga Team
Thank-you for confirming your details and patience while we reviewed your account.
We confirm receipt of your payment. Unfortunately, the payment was allocated to your closed account.
We have moved the funds to the correct account, please note your account will be updated within 12 hours.
Thanks,The Wonga Team
Best regards,
MN
MOIRAH N's updateReviewer Update
31 May 2024, 11:05Thank you so much for effective response I will check my settlement letter tomorrow morning then much appreciated it🙏
MN
MOIRAH N's update31 May 2024, 11:05
Reviewer Update
Thank you so much for effective response I will check my settlement letter tomorrow morning then much appreciated it🙏
Wonga's replyOfficial
31 May 2024, 14:37Hi Moirah,
You are welcome, we happy to learn that you are pleased with our service.
Thanks,The Wonga Team
You are welcome, we happy to learn that you are pleased with our service.
Thanks,The Wonga Team
Best regards,
Wonga's reply31 May 2024, 14:37
Official
Hi Moirah,
You are welcome, we happy to learn that you are pleased with our service.
Thanks,The Wonga Team
You are welcome, we happy to learn that you are pleased with our service.
Thanks,The Wonga Team
Best regards,