RM
Robert M
1 reviews | Active since Feb 2018
06 Apr 2021, 15:24
Slimy piece of ****wonga.
I made a settlement payment on my Wonga account of the 3rd of March and the payment is mysteriously not allocated into my account.I've called numerous times and sent the proof if payment and still it has not been taken care of.
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Replies (1)Wonga's replyOfficial
06 Apr 2021, 16:01Hi Silingo Mayeke,
We humbly apologize for any inconvenience caused.
We have escalated your account to our finance team and can
confirm that your manual payment made on the 03/03/2021
will be allocated and once your account is in credit,
will we process an urgent refund to be credited
back into your personal bank account.
Please allow our finance team to investigate what transpired
on your account and we can assure you that your
query will be resolved.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We have escalated your account to our finance team and can
confirm that your manual payment made on the 03/03/2021
will be allocated and once your account is in credit,
will we process an urgent refund to be credited
back into your personal bank account.
Please allow our finance team to investigate what transpired
on your account and we can assure you that your
query will be resolved.
Thank you for your patience.
The Wonga Team.
Wonga's reply06 Apr 2021, 16:01
Official
Hi Silingo Mayeke,
We humbly apologize for any inconvenience caused.
We have escalated your account to our finance team and can
confirm that your manual payment made on the 03/03/2021
will be allocated and once your account is in credit,
will we process an urgent refund to be credited
back into your personal bank account.
Please allow our finance team to investigate what transpired
on your account and we can assure you that your
query will be resolved.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We have escalated your account to our finance team and can
confirm that your manual payment made on the 03/03/2021
will be allocated and once your account is in credit,
will we process an urgent refund to be credited
back into your personal bank account.
Please allow our finance team to investigate what transpired
on your account and we can assure you that your
query will be resolved.
Thank you for your patience.
The Wonga Team.
