Sick to the core with this poor service!!!

Item: Wonga
Rating: 1
Author: Courtney H

I feel that they don't even deserve a full star I've never been or felt so ****ed I've been on a call trying to get hold of someone to help me just to listen to the same message five times over and over I've sent emails with no response I've paid up my debt and everything is still the same....don't you have employees?

Helpful (0)

Replies (2)

Wonga's replyOfficial

09 Feb 2024, 12:17

Hi Courtney,

Thank-you for your feedback.

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

Please provide us with your ID number so that we may locate your account and assist further.
Thanks,The Wonga Team.

Wonga's reply09 Feb 2024, 12:17

Official

Wonga's replyOfficial

12 Feb 2024, 12:49

Hi Courtney,

We would like to assist further and resolve your enquiry however we need your ID number so we may locate your account.

Thanks,

The Wonga Team.

Wonga's reply12 Feb 2024, 12:49

Official

Hi Courtney,

We would like to assist further and resolve your enquiry however we need your ID number so we may locate your account.

Thanks,

The Wonga Team.