SM
Sma M
1 reviews | Active since Jan 2015
14 May 2021, 14:22
SICK SICK SICK
absolutely disgusted with the admin at Wonga, I have been receiving threatening emails and phonecalls and I was also listed and handed over for a paid up loan
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Wonga's replyOfficial
14 May 2021, 14:40Hi Smangele,
We humbly apologize for any inconvenience caused.
We have investigated what transpired on your account and can
assure you that the emails and call you are receiving is in error.
We have emailed you a paid up letter as confirmation that
you have no outstanding balance and have re-escalated
your account to all credit bureaus to have your ITC profile updated.
We have escalated your details to our collections agency to stop
all communication as your loan has been repaid in full.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We have investigated what transpired on your account and can
assure you that the emails and call you are receiving is in error.
We have emailed you a paid up letter as confirmation that
you have no outstanding balance and have re-escalated
your account to all credit bureaus to have your ITC profile updated.
We have escalated your details to our collections agency to stop
all communication as your loan has been repaid in full.
Thank you for your patience.
The Wonga Team.
Wonga's reply14 May 2021, 14:40
Official
Hi Smangele,
We humbly apologize for any inconvenience caused.
We have investigated what transpired on your account and can
assure you that the emails and call you are receiving is in error.
We have emailed you a paid up letter as confirmation that
you have no outstanding balance and have re-escalated
your account to all credit bureaus to have your ITC profile updated.
We have escalated your details to our collections agency to stop
all communication as your loan has been repaid in full.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We have investigated what transpired on your account and can
assure you that the emails and call you are receiving is in error.
We have emailed you a paid up letter as confirmation that
you have no outstanding balance and have re-escalated
your account to all credit bureaus to have your ITC profile updated.
We have escalated your details to our collections agency to stop
all communication as your loan has been repaid in full.
Thank you for your patience.
The Wonga Team.