AK
Asanda K

1 reviews | Active since Oct 2022

11 Oct 2022, 14:08

Sick and tired of wonga

I have been waiting for my refund for over a week now, non of my emails are being answered nor do you'll pick up calls. I'm fed up. Please refund my money back to me

0
Replies (2)
Wonga
Wonga's reply13 Oct 2022, 12:16
Official
Hi Asanda, 

We humbly apologize for the inconvenience caused. 

We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.

Please provide us with your ID number so that we can review your account and revert with feedback.

Thank you for your patience.

The Wonga Team.
Wonga
Wonga's reply13 Oct 2022, 16:20
Official
Hi Asanda,

Thank you for your response.

We can confirm your refund has been processed.

Please allow 24-48 working for the funds to reflect in your bank account.

Thank you for your patience.

The Wonga Team.