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Yanga N

1 reviews | Active since Aug 2021

07 Jan 2025, 22:03

Settlement Offer changed and increased Amount Owing

I was offered a discount offer to settle my outstanding loan, I informed Wonga and Blake that I’ll receive money to settle at the end of Janaury. Blake said they don’t know if Wonga will offer another settlement amount. Now my outstanding loan amount has increased, yet I can pay that R1700 immediately at month end. I regret taking out a loan with Wonga, do yourself a favour and run!

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Replies (4)
Wonga
Wonga's reply08 Jan 2025, 09:04
Official
Hi Yanga,

Thank-you for your feedback. 

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

We have reviewed your account and see that you have been offered a 50% discounted settlement of R1774.00 on your outstanding loan. 
This settlement offer was only valid for the month of December.

You have only paid R1000 of the settlement that was offered to you and therefore do not qualify for the discounted settlement offer. 

We hope this helps resolve your query 

Thanks,The Wonga Team

YN
Yanga N's update08 Jan 2025, 12:46
Reviewer Update
I tried paying the outstanding balance of R774 of that offer via OZOW but your website kept saying error.
Wonga
Wonga's reply08 Jan 2025, 15:09
Official
Hi Yanga 

Our website has all our different payment methods listed. If you are experiencing difficulty making an Ozow payment, please use an alternative payment method.

The collections department will be releasing new settlement discounts for the month of January and will be in touch to let you know if you are selected for another settlement discount. 

We hope to be of service soon 

Thanks,The Wonga Team

Wonga
Wonga's reply14 Jan 2025, 10:27
Official
Hi Yanga 

The collections department will be in touch to let you know if you are selected for another settlement discount. 


Thanks,The Wonga Team