MZ
Monde Z
1 reviews | Active since Mar 2020
04 Jun 2020, 12:17
Settlement letter
I have tried to contact via email for a settlement letter more than 24 hours and still continuing, i have sent more than several times of which i need an urgent assistance from the company ,as their telephone is not operating and the live chat is not displaying ,so I'm having real difficulties fixing my finances without them answering me please its not good.
Helpful (0)
Replies (5)0
Replies (5)
Wonga's replyOfficial
04 Jun 2020, 15:35Hi Monde,
We're so sorry for the delay as our Customer care department is experiencing
very high volumes.
Please send us a private message with your ID number and we will request that
our finance team emails you a settlement letter as soon as possible.
Kind Regards
The Wonga Team.
We're so sorry for the delay as our Customer care department is experiencing
very high volumes.
Please send us a private message with your ID number and we will request that
our finance team emails you a settlement letter as soon as possible.
Kind Regards
The Wonga Team.
Wonga's reply04 Jun 2020, 15:35
Official
Hi Monde,
We're so sorry for the delay as our Customer care department is experiencing
very high volumes.
Please send us a private message with your ID number and we will request that
our finance team emails you a settlement letter as soon as possible.
Kind Regards
The Wonga Team.
We're so sorry for the delay as our Customer care department is experiencing
very high volumes.
Please send us a private message with your ID number and we will request that
our finance team emails you a settlement letter as soon as possible.
Kind Regards
The Wonga Team.
MZ
Monde Z's updateReviewer Update
04 Jun 2020, 15:49Good day my ID number is *** my email is *** thank you.
MZ
Monde Z's update04 Jun 2020, 15:49
Reviewer Update
Good day my ID number is *** my email is *** thank you.
Wonga's replyOfficial
05 Jun 2020, 11:12Hi Monde,
The settlement letter has been emailed to your registered email address.
Thank you for your patience.
Kind Regards
The Wonga Team.
The settlement letter has been emailed to your registered email address.
Thank you for your patience.
Kind Regards
The Wonga Team.
Wonga's reply05 Jun 2020, 11:12
Official
Hi Monde,
The settlement letter has been emailed to your registered email address.
Thank you for your patience.
Kind Regards
The Wonga Team.
The settlement letter has been emailed to your registered email address.
Thank you for your patience.
Kind Regards
The Wonga Team.
MZ
Monde Z's updateReviewer Update
05 Jun 2020, 11:51Thank you for your help it was very satisfying
MZ
Monde Z's update05 Jun 2020, 11:51
Reviewer Update
Thank you for your help it was very satisfying
Wonga's replyOfficial
05 Jun 2020, 11:55Hi Monde,
We're happy to have been of service to you.
Should you feel your query was resolved please feel free and re-rate your service.
Thank you
Kind Regards
The Wonga Team.
We're happy to have been of service to you.
Should you feel your query was resolved please feel free and re-rate your service.
Thank you
Kind Regards
The Wonga Team.
Wonga's reply05 Jun 2020, 11:55
Official
Hi Monde,
We're happy to have been of service to you.
Should you feel your query was resolved please feel free and re-rate your service.
Thank you
Kind Regards
The Wonga Team.
We're happy to have been of service to you.
Should you feel your query was resolved please feel free and re-rate your service.
Thank you
Kind Regards
The Wonga Team.