GJ
Georgina J
1 reviews | Active since Jul 2019
04 Jul 2019, 13:20
Settlement Account...listed incorrectly on Credit Bureau
Poor Service For Settling Account: DO NOT use wonga!!! If you pay early they list you as not paying your account. I paid the full amount in March 2019, but on ITC I'm listed as a bad debt customer. No other credit institute will help me as it says I need to settle my Wonga account. Wonga please correct my name!!!
Helpful (0)
Replies (2)0
Replies (2)
Wonga's replyOfficial
04 Jul 2019, 13:44Hi Georgina,
We're sorry to hear that your credit profile has not been updated, after you've settled your loan.
Sonja from our Customer Resolutions team will contact you immediately, so we can investigate and resolve this.
Thank You
The Wonga Team
We're sorry to hear that your credit profile has not been updated, after you've settled your loan.
Sonja from our Customer Resolutions team will contact you immediately, so we can investigate and resolve this.
Thank You
The Wonga Team
Wonga's reply04 Jul 2019, 13:44
Official
Hi Georgina,
We're sorry to hear that your credit profile has not been updated, after you've settled your loan.
Sonja from our Customer Resolutions team will contact you immediately, so we can investigate and resolve this.
Thank You
The Wonga Team
We're sorry to hear that your credit profile has not been updated, after you've settled your loan.
Sonja from our Customer Resolutions team will contact you immediately, so we can investigate and resolve this.
Thank You
The Wonga Team
Wonga's replyOfficial
04 Jul 2019, 16:05Thank you for chatting to Sonja.
Your credit profile has been updated with Trans Union, however, the other credit bureaus have not actioned the "paid" and "closed" status on their end.
We've requested them to update your credit profile accordingly.
We're happy that we could resolve your complaint.
Have a great day further.
Your credit profile has been updated with Trans Union, however, the other credit bureaus have not actioned the "paid" and "closed" status on their end.
We've requested them to update your credit profile accordingly.
We're happy that we could resolve your complaint.
Have a great day further.
Wonga's reply04 Jul 2019, 16:05
Official
Thank you for chatting to Sonja.
Your credit profile has been updated with Trans Union, however, the other credit bureaus have not actioned the "paid" and "closed" status on their end.
We've requested them to update your credit profile accordingly.
We're happy that we could resolve your complaint.
Have a great day further.
Your credit profile has been updated with Trans Union, however, the other credit bureaus have not actioned the "paid" and "closed" status on their end.
We've requested them to update your credit profile accordingly.
We're happy that we could resolve your complaint.
Have a great day further.