DL
Douglas L
1 reviews | Active since Aug 2013
19 Jan 2024, 12:58
Settled Debt
I fell behind on a wonga loan, the account was sold to a third party, I have settled the money owed to the 3rd party, and they have sent paid up letters to confirm that I have settled my debt, I have sent these files to Wonga deb collections so they can update my Experian profile 3 months later they have not responded. This affecting my credit score
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Wonga's replyOfficial
19 Jan 2024, 14:42Hi Douglas
Thank-you for your feedback.
We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused.
We have reviewed your account and can confirm that Nimble has confirmed that you settled the account with them on 13 July 2023 and that they have updated your credit record accordingly.
If this is not the case, please provide us with a most recent copy of your credit report from Compuscan, Experian or Transunion in order to request to be investigated.
Please keep in mind that Clearscore is not considered as a reliable credit report.
Thanks
The Wonga Team.
Thank-you for your feedback.
We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused.
We have reviewed your account and can confirm that Nimble has confirmed that you settled the account with them on 13 July 2023 and that they have updated your credit record accordingly.
If this is not the case, please provide us with a most recent copy of your credit report from Compuscan, Experian or Transunion in order to request to be investigated.
Please keep in mind that Clearscore is not considered as a reliable credit report.
Thanks
The Wonga Team.
Wonga's reply19 Jan 2024, 14:42
Official
Hi Douglas
Thank-you for your feedback.
We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused.
We have reviewed your account and can confirm that Nimble has confirmed that you settled the account with them on 13 July 2023 and that they have updated your credit record accordingly.
If this is not the case, please provide us with a most recent copy of your credit report from Compuscan, Experian or Transunion in order to request to be investigated.
Please keep in mind that Clearscore is not considered as a reliable credit report.
Thanks
The Wonga Team.
Thank-you for your feedback.
We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused.
We have reviewed your account and can confirm that Nimble has confirmed that you settled the account with them on 13 July 2023 and that they have updated your credit record accordingly.
If this is not the case, please provide us with a most recent copy of your credit report from Compuscan, Experian or Transunion in order to request to be investigated.
Please keep in mind that Clearscore is not considered as a reliable credit report.
Thanks
The Wonga Team.