NM
Nokuthula M

1 reviews | Active since Aug 2022

30 Aug 2022, 11:00

Settled account that was handed over

My last short term loan I took with them was November 2021. I was a month behind and made arrangements with not knowing that they have already handed my account to mibble. I have settled my account but mibble still calls me and I have send them an email, they are not responding. This is affecting my credit score.

0
Replies (1)
Wonga
Wonga's reply30 Aug 2022, 11:55
Official
Hi Nokuthula, 

We humbly apologize for any inconvenience caused. 

We can confirm that Wonga has not received any payment on your loan that was taken out on the 22/12/2021.

Please send us proof of payment to *** and we will be happy to escalate

your account to our finance team for the payment to be allocated. 

When your payments are allocated and your account is updated, 

a request will be sent off to the credit bureau for your credit report to be updated.

Thank you for your patience.

The Wonga Team.