NM
Nokuthula M
1 reviews | Active since Aug 2022
30 Aug 2022, 11:00
Settled account that was handed over
My last short term loan I took with them was November 2021. I was a month behind and made arrangements with not knowing that they have already handed my account to mibble. I have settled my account but mibble still calls me and I have send them an email, they are not responding. This is affecting my credit score.
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Replies (1)Wonga's replyOfficial
30 Aug 2022, 11:55Hi Nokuthula,
We humbly apologize for any inconvenience caused.
We can confirm that Wonga has not received any payment on your loan that was taken out on the 22/12/2021.
Please send us proof of payment to *** and we will be happy to escalate
your account to our finance team for the payment to be allocated.
When your payments are allocated and your account is updated,
a request will be sent off to the credit bureau for your credit report to be updated.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We can confirm that Wonga has not received any payment on your loan that was taken out on the 22/12/2021.
Please send us proof of payment to *** and we will be happy to escalate
your account to our finance team for the payment to be allocated.
When your payments are allocated and your account is updated,
a request will be sent off to the credit bureau for your credit report to be updated.
Thank you for your patience.
The Wonga Team.
Wonga's reply30 Aug 2022, 11:55
Official
Hi Nokuthula,
We humbly apologize for any inconvenience caused.
We can confirm that Wonga has not received any payment on your loan that was taken out on the 22/12/2021.
Please send us proof of payment to *** and we will be happy to escalate
your account to our finance team for the payment to be allocated.
When your payments are allocated and your account is updated,
a request will be sent off to the credit bureau for your credit report to be updated.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We can confirm that Wonga has not received any payment on your loan that was taken out on the 22/12/2021.
Please send us proof of payment to *** and we will be happy to escalate
your account to our finance team for the payment to be allocated.
When your payments are allocated and your account is updated,
a request will be sent off to the credit bureau for your credit report to be updated.
Thank you for your patience.
The Wonga Team.
