Send a paid up letter to Exparian.

Item: Wonga
Rating: 1
Author: Mpho M

Wonga has helped me countless times. Now i just need them to reply and simply send a paid up letter to experian. I lost a house because my profile says i missed a paymentm i have been getting automated responses. Experian says a letter from you they can update my profile in u days.

Helpful (0)

Replies (2)

Wonga's replyOfficial

13 Aug 2025, 11:39

Hi Mpho ,

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

Please send us a private message confirming your 13-digit SA ID number so we may assist further.

Thanks
The Wonga Team

Wonga's reply13 Aug 2025, 11:39

Official

Wonga's replyOfficial

15 Aug 2025, 10:40

Hi Mpho

Please provide us with a copy of your credit report from Compuscan, Experian or Transunion in order to request for the profile to be updated

Please keep in mind that Clearscore is not considered as a reliable credit report.

We will send a request to bureau to update any incorrect information reflecting on your profile

Kind Regards
The Wonga Team

Wonga's reply15 Aug 2025, 10:40

Official