BM
Brenda M

1 reviews | Active since Feb 2022

09 Feb 2022, 21:37

****

I took a loan from wonga last year, in December I decided to settle the account and close it. And in the process I overpaid the account, to date I have been trying to get my funds back to no avail. Such bad service :( so quick to give DEBT and debit and not quick enough to refund my funds.

0
Replies (4)
Wonga
Wonga's reply10 Feb 2022, 07:45
Official
HI Brenda,

We humbly apologize for any inconvenience caused.

Kindly confirm your ID number in order for us to view what transpired on your account.

Thank you for your patience.

The Wonga Team. 
Wonga
Wonga's reply11 Feb 2022, 07:37
Official
Hi Brenda, 

We humbly apologize for any inconvenience caused.

We can confirm that we have attached your proof of payment 

to your Wonga account and our finance team has processed 

an urgent refund. 

The funds should clear in your bank account in the next 

24-48 working hours.

Thank you for your patience.

The Wonga Team.
BM
Brenda M's update11 Feb 2022, 17:44
Reviewer Update
Thank you, received my refund.
Wonga
Wonga's reply14 Feb 2022, 07:30
Official
Hi  Brenda, 

Thank you for your response. 

We're happy to be of service to you.

Hope you have a great day further.

The Wonga Team.