ME
Melissa E
1 reviews | Active since Oct 2016
25 Sept 2020, 12:32
Saga continues with Wonga the *******.
The saga continues. 10 working days after Wonga again said they are investigating they have again vanished with no further feedback. I am totally sick of these people. They are completely unprofessional and uninterested. They think that the longer they take the more likely it is that I will let this go, wrong, very very wrong. I will not accept this disgusting treatment. Sort your **** out Wonga I am tired of your nonsense
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Replies (2)
Wonga's replyOfficial
25 Sept 2020, 14:58Hi Melissa,
We humbly apologize for any inconvenience caused.
We have investigated your query which was escalated as a high priority to our ***** team for assistance, please be advised we are awaiting feedback.
Once received we will revert soonest.
I hope you find the above in order
The Wonga Team.
We humbly apologize for any inconvenience caused.
We have investigated your query which was escalated as a high priority to our ***** team for assistance, please be advised we are awaiting feedback.
Once received we will revert soonest.
I hope you find the above in order
The Wonga Team.
Wonga's reply25 Sept 2020, 14:58
Official
Hi Melissa,
We humbly apologize for any inconvenience caused.
We have investigated your query which was escalated as a high priority to our ***** team for assistance, please be advised we are awaiting feedback.
Once received we will revert soonest.
I hope you find the above in order
The Wonga Team.
We humbly apologize for any inconvenience caused.
We have investigated your query which was escalated as a high priority to our ***** team for assistance, please be advised we are awaiting feedback.
Once received we will revert soonest.
I hope you find the above in order
The Wonga Team.
ME
Melissa E's updateReviewer Update
01 Oct 2020, 09:19Sorry but that's just not good enough, how can the investigation STILL be going on. Its not rocket science, what is the delay here?!
ME
Melissa E's update01 Oct 2020, 09:19
Reviewer Update
Sorry but that's just not good enough, how can the investigation STILL be going on. Its not rocket science, what is the delay here?!