kN
khuthadzom N

1 reviews | Active since Jul 2017

03 Oct 2021, 23:20

Rude consultants

My problem still not resolved, is it because I'm done paying them and they don't care anymore, Wooooooooooow

0
Replies (3)
Wonga
Wonga's reply04 Oct 2021, 10:21
Official
HI  Khuthadzo,

We apologize for any inconvenience caused.

We have confirmed when you lodged your first Hello Peter complaint on the 

29-09-2021 that your loan was ceded to Noman Bissett and Associates. 

Wonga unfortunately, cannot assist you in any way. 
 
The pay day loan was disbursed on the 30-09-2020 and most of the debit orders 
 
was reversed and charged back at your bank. 
 
We can confirm that the payments made in June, July and August has 
 
updated and is reflecting on your Wonga account. 
 
Due to the length of time your account was overdue, 
 
it was ceded to Norman Bissett and Associates. 
 
Please contact them directly on ***. 
 
Thank you for your patience. 
 
The Wonga Team. 




kN
khuthadzom N's update04 Oct 2021, 13:50
Reviewer Update
Wonga is so unprofessional
I wouldn't have written this review if I got the assistance from collection agency, I called them and they told me they don't have that account any longer, it's with wonga, I call wonga, no it's not with us anymore, it's with collection agency
So who is willing to assist me?
The consultants of that agency are very rude, for that matter
Wonga
Wonga's reply04 Oct 2021, 14:15
Official
HI  Khuthadzo,

Thank you for your response.

We have escalated your account to our Internal Collections Manager 

as we can assure you that your loan was ceded to Norman Bissett and Associates.

We have requested that Norman Bissett and Associates contact you directly 

and assist you with your query.

You will receive a call in the next 24 hours.

Thank you for your patience.

The Wonga Team.