MZ
Mpumi Z

1 reviews | Active since Apr 2022

20 Apr 2022, 05:22

Rude consultants and long waiting service

I had the most bad experience with Wonga.com the consultant by the name of Thandi hang up my me my loan is still pending since the 14th of April almost a week now rude rude consultants who are purely not mature enough to communicate well with customers um shocked for days.

0
Replies (1)
Wonga
Wonga's reply20 Apr 2022, 07:46
Official
Hi  Nompumelelo,

We humbly apologize for any inconvenience caused.

We can assure you that is not the Wonga way and we will investigate 

what transpired on your Wonga account.

Please provide us with your ID number to access your account, and we will 

feed back to you with a formal response via our email platform.

Kind Regards

The Wonga Team.