bA
brandon A

1 reviews | Active since Oct 2021

26 Oct 2021, 15:16

*******!

I app**** for a loan but i didn’t get it but money is being deducted every month!!!

0
Replies (3)
Wonga
Wonga's reply26 Oct 2021, 16:14
Official
Hi Brandon,

We humbly apologize for any inconvenience caused.

We can confirm that our ***** Team will start their investigation process 

but they require documents to be emailed to them.

  • An detailed Affidavit supporting your claim
  • A stamped bank statement from 01-08-2021 to 30-09-2021
  • A Certified copy of your ID
  • Your Proof of residence not older than 3 months (such as a utility bill in your name)

Please email the documents to ***.

We have emailed what is required to your email address.

Thank you for your patience.

The Wonga Team.

bA
brandon A's update29 Oct 2021, 22:57
Reviewer Update
Good day please note that some of us work Monday to Friday i dont think you being realistic with this 7 day thing that i need to go to the police station when you guys have done ***** this is disrespectful and i am going to escalate this issue cause i am not getting any assurance that i will get my money back.
Wonga
Wonga's reply02 Nov 2021, 10:17
Official
Hi Brandon,

Thank you for your response.

We have responded to your most recent Hello Peter complaint.

Kind Regards 

The Wonga Team.