AS
Anton S

1 reviews | Active since Nov 2024

30 Nov 2024, 07:26

Ridiculously slow systems

App**** for a loan, was approved, debicheck mandate took 24h to get sent, approved it and now another 24h later I'm still waiting for their system to register that I've approved. Once that is done I will still need to wait for transfer to complete which could take up to 48h. Would not recommend if you're in a hurry.

0
Replies (1)
Wonga
Wonga's reply03 Dec 2024, 11:18
Official
Hi  Anton,

Thank-you for your feedback. 

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

There was a technical error, and we unfortunately had to cancel your application due to it being stuck in processing. 

If you would still like to make use of our services, please login and apply. 

We hope to be of service soon

Thanks,The Wonga Team. 
 

Best regards,