Ridiculous interest rate

I am so wondering how this company operates. Iv app**** for a loan on the 02 Sept 2015. The money was put into my account on the same day...now I agreed that they should debit on the 25th of Sept. So I have the money and need to pay back. <br> <br> Iv called in yesterday to get the settlement amount and the account details. I couldn't believe that the settlement amount was almost the same as the actual amount they will debit on the 25th. According to credit act...interest should also be calculated on number of days as well. I mean I need to pay 13 days before the agreed date. Iv questioned it coz it was not making sense to me. John said he will need to enquire from his side as it did not make sense to him as well and would call me back on the same day, that was yesterday...I m still waiting for the call even today, do u think that is fair? TCF???<br> <br> Jonh refused to even provide me with his surname. SHOLING iNDEED. Said the company does not allow staff members to provide clients with their surnames? WHY???<br> <br> I will not be paying that crazy interest rate. I will take the matter to the Ombudsman. can someone call me asap