Request for PAID UP letter not being issued.

Item: Wonga
Rating: 1
Author: Yuvilen N

Hi I am trying to get a paid up/closure letter for my account. I need it to get my debt review clearance certificate. I am not getting any further responses via email. Yushri emailed for the account in question and after sending it have not received any response thereafter. Please send it to me urgently.

Helpful (0)

Replies (3)

Wonga's replyOfficial

12 Nov 2019, 08:08

Hi Yuvilen,

We're sorry to hear about your experience. This is certainly not the Wonga-way.

Sonja from our Customer Resolutions team will contact you immediately, so we can investigate this matter.

Thank You
The Wonga Team

Wonga's reply12 Nov 2019, 08:08

Official

Yuvilen N's updateReviewer Update

12 Nov 2019, 10:36

Thanks Wonga. This has been resolved quickly and efficiently. Not sure how to remove or change this review. Thanks again.

Yuvilen N's update12 Nov 2019, 10:36

Reviewer Update

Thanks Wonga. This has been resolved quickly and efficiently. Not sure how to remove or change this review. Thanks again.

Wonga's replyOfficial

12 Nov 2019, 10:38

Hi Yuvilen,

We're thrilled that we could resolve your complaint.

We hope you have a great day further.

Thank You
The Wonga Team

Wonga's reply12 Nov 2019, 10:38

Official

Hi Yuvilen,

We're thrilled that we could resolve your complaint.

We hope you have a great day further.

Thank You
The Wonga Team