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MILTON C

1 reviews | Active since Jul 2020

04 Sept 2020, 14:03

Request for a paid up letter

I have written 2 emails requesting a paid up letter for the loan that i have recently settled. Unfortunately no one from Wonga customer service bothered to respond. My Transunion credit report still shows that I'm owing wonga R5200. May i please have a paid up letter. May you also updated my credit information with redit bureaus especially Transunion.

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Replies (2)
Wonga
Wonga's reply07 Sept 2020, 12:27
Official
Hi Milton,

We're so sorry for any inconvenience caused.

Our contact center is experiencing very high volumes and your emails 

will be attended to.

Please send us a private message with your ID number to 

issue you a paid up letter.

Please email us a copy of your credit report to 

*** and we re-send an update 

request to all credit bureaus.

Thank you for your patience.

The Wonga Team.
Wonga
Wonga's reply18 Sept 2020, 11:48
Official
Hi  Milton,

We apologize for any inconvenience caused.

Our email address is ***.

Thank you for your patience.

The Wonga Team.