BG
Beverly G
1 reviews | Active since Jun 2017
04 Aug 2020, 12:28
REQUEST ARE BEING IGNORED
I have sent your company countless emails requesting a settlement letter, your call centre does not work anymore and no one responds to emails. All I want is a settlement letter, what is so difficult about that.
Helpful (0)
Replies (1)0
Replies (1)
Wonga's replyOfficial
04 Aug 2020, 16:04Hi Beverly,
We humbly apologize for any inconvenience caused.
Our contact center is experiencing very high volumes.
We have requested that our finance team emails you a settlement letter.
You will receive it in the next 10 minutes.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
Our contact center is experiencing very high volumes.
We have requested that our finance team emails you a settlement letter.
You will receive it in the next 10 minutes.
Thank you for your patience.
The Wonga Team.
Best regards,
Wonga's reply04 Aug 2020, 16:04
Official
Hi Beverly,
We humbly apologize for any inconvenience caused.
Our contact center is experiencing very high volumes.
We have requested that our finance team emails you a settlement letter.
You will receive it in the next 10 minutes.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
Our contact center is experiencing very high volumes.
We have requested that our finance team emails you a settlement letter.
You will receive it in the next 10 minutes.
Thank you for your patience.
The Wonga Team.
Best regards,