SS
Simphiwe S

1 reviews | Active since Mar 2022

24 Mar 2022, 06:12

Request

I was handed over to the htncollections attorneys after just one month of non payment, the consultant called me to arrange a debit order for the 31st of March, but then decided to debit on the 7th of March. I am requesting a paid up letter from them and that they should cancel the Debi check I approved with them.

0
Replies (2)
Wonga
Wonga's reply24 Mar 2022, 07:59
Official
Hi Simphiwe,

We humbly apologize for any inconvenience caused.

Kindly confirm your ID number in order for us to view what transpired on your account.

Thank you for your patience.

The Wonga Team. 
Wonga
Wonga's reply24 Mar 2022, 10:52
Official
Hi Simphiwe, 

Thank you for your response.

We are going to liaise with our Collections manager and 

we will send you a formal response via our email platform.

Thank you for your patience.

The Wonga Team.