CM
Charmaine M
1 reviews | Active since Jul 2016
15 May 2023, 09:58
Remove EXPIRED debit order mandates
Good day Wonga Team,
Please remove expired debit order mandates on the account as these are reflecting on the credit bureau. Your prompt attention to this will be greatly appreciated.
Helpful (0)
Replies (3)0
Replies (3)
Wonga's replyOfficial
15 May 2023, 16:18Hi Charmaine,
We sincerely apologize for the inconvenience caused.
Please provide us with your registered email address so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
Please provide us with your registered email address so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
Best regards,
Wonga's reply15 May 2023, 16:18
Official
Hi Charmaine,
We sincerely apologize for the inconvenience caused.
Please provide us with your registered email address so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
Please provide us with your registered email address so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
Best regards,
CM
Charmaine M's updateReviewer Update
15 May 2023, 16:23Sure, ***
CM
Charmaine M's update15 May 2023, 16:23
Reviewer Update
Sure, ***
Wonga's replyOfficial
16 May 2023, 08:10Hi Charmaine,
We have reviewed what has transpired on your account and can confirm
that your previous Wonga loan has been paid in full.
Due to the Debi check mandate being a banking feature,
you will need to confirm if the details can be removed from your banking app.
We can assure you that all pending debit orders has been canceled
and your Wonga account has been updated.
Thank you for your patience.
The Wonga Team.
We have reviewed what has transpired on your account and can confirm
that your previous Wonga loan has been paid in full.
Due to the Debi check mandate being a banking feature,
you will need to confirm if the details can be removed from your banking app.
We can assure you that all pending debit orders has been canceled
and your Wonga account has been updated.
Thank you for your patience.
The Wonga Team.
Best regards,
Wonga's reply16 May 2023, 08:10
Official
Hi Charmaine,
We have reviewed what has transpired on your account and can confirm
that your previous Wonga loan has been paid in full.
Due to the Debi check mandate being a banking feature,
you will need to confirm if the details can be removed from your banking app.
We can assure you that all pending debit orders has been canceled
and your Wonga account has been updated.
Thank you for your patience.
The Wonga Team.
We have reviewed what has transpired on your account and can confirm
that your previous Wonga loan has been paid in full.
Due to the Debi check mandate being a banking feature,
you will need to confirm if the details can be removed from your banking app.
We can assure you that all pending debit orders has been canceled
and your Wonga account has been updated.
Thank you for your patience.
The Wonga Team.
Best regards,