NT
Nduvho T

1 reviews | Active since Jul 2021

14 Sept 2021, 06:14

Removal of Account on Credit report

I have contacted the company countless times to remove the account on my credit report as I am now dealing with another company, but still nothing. The balance isn't even properly updated!!!

0
Replies (2)
Wonga
Wonga's reply14 Sept 2021, 09:15
Official
Hi  Nduvho,

We sincerely apologize for any inconvenience caused.

We have reviewed what transpired on your Wonga account and can confirm 

that you loan has been ceded to Norman Bissett and Associates.

We unfortunately, cannot assist you in any way.

Wonga will update your ITC profile and stipulate it was ceded to Norman Bissett and Associates.

Please contact and liaise directly with Norman Bissett and Associates on ***.

Thank you for your patience.

The Wonga Team.
NT
Nduvho T's update15 Jan 2022, 05:49
Reviewer Update
I sent an email in October with my credit report attached to prove that both Wonga and Norman Bissettes and Associates appear on my credit report, as advised by the call centre agent. I was assured that the next credit report will have Wonga removed on my report (as Wonga has ceded to NBA). It still has not been done. All you (Wonga) have to do, is remove your account on my report as you're no longer dealing with the account. It's unfair that bothe NBA has me listed as well as Wonga for the same account!!! By the way, it's not even being updated...which means my status can't improve