RR
Rachel R
1 reviews | Active since Oct 2023
23 Nov 2023, 17:40
Refuse to give clearance letter
I was under debit review and the company has made sure the company is paid up.. Now i need clearance letter for my paid up debit and wonga refuse to send it told me it sent my account to creditor and they have my account but they should know if account is paid already as I was dealing with them not the third party.
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Replies (2)RR
Rachel R's updateReviewer Update
24 Nov 2023, 21:10I am writing the second review because no one from this company has contacted me it seems they dont care about their customers... I paid them their money and just to get a clearance letter its a drag from them
RR
Rachel R's update24 Nov 2023, 21:10
Reviewer Update
I am writing the second review because no one from this company has contacted me it seems they dont care about their customers... I paid them their money and just to get a clearance letter its a drag from them
Wonga's replyOfficial
19 Dec 2023, 16:25 Hi Rachel
Thank-you for confirming your details.
We have reviewed your account and can confirm that your loan has been sold and ceded to Norman Bisset & Associates.
They currently own the account and will be able to give you any information that you might need. In order to get an update about your loan or to get any letters/documents, please contact them directly on *** / ***.
Thanks
The Wonga Team.
Thank-you for confirming your details.
We have reviewed your account and can confirm that your loan has been sold and ceded to Norman Bisset & Associates.
They currently own the account and will be able to give you any information that you might need. In order to get an update about your loan or to get any letters/documents, please contact them directly on *** / ***.
Thanks
The Wonga Team.
Wonga's reply19 Dec 2023, 16:25
Official
Hi Rachel
Thank-you for confirming your details.
We have reviewed your account and can confirm that your loan has been sold and ceded to Norman Bisset & Associates.
They currently own the account and will be able to give you any information that you might need. In order to get an update about your loan or to get any letters/documents, please contact them directly on *** / ***.
Thanks
The Wonga Team.
Thank-you for confirming your details.
We have reviewed your account and can confirm that your loan has been sold and ceded to Norman Bisset & Associates.
They currently own the account and will be able to give you any information that you might need. In order to get an update about your loan or to get any letters/documents, please contact them directly on *** / ***.
Thanks
The Wonga Team.