KM
Kelefiloe M
1 reviews | Active since Aug 2018
02 Mar 2022, 08:20
Refund Request
Hey guys I been waiting on a refund request. I've sent multiple emails, I've call and I am not getting through to any one. I've sent my bank statements as request. I've left multiple messages to be called back no one has gotten back to me. I urgently need that refund. ***, ***
Helpful (0)
Replies (1)0
Replies (1)Wonga's replyOfficial
02 Mar 2022, 10:01HI Kelefiloe,
We humbly apologize for any inconvenience caused.
We can confirm that we received your bank statement and
attached it to your account.
Your refund query has been escalated to our collection manager,
kindly allow 72 working hours for the funds to reflect
in our account.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We can confirm that we received your bank statement and
attached it to your account.
Your refund query has been escalated to our collection manager,
kindly allow 72 working hours for the funds to reflect
in our account.
Thank you for your patience.
The Wonga Team.
Wonga's reply02 Mar 2022, 10:01
Official
HI Kelefiloe,
We humbly apologize for any inconvenience caused.
We can confirm that we received your bank statement and
attached it to your account.
Your refund query has been escalated to our collection manager,
kindly allow 72 working hours for the funds to reflect
in our account.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We can confirm that we received your bank statement and
attached it to your account.
Your refund query has been escalated to our collection manager,
kindly allow 72 working hours for the funds to reflect
in our account.
Thank you for your patience.
The Wonga Team.
