1 reviews | Active since Dec 2022
Refund my money
Please refund me my money , firstly we have an agreement that you should debit my account on the 28 of every month but however you started tracking my account from the 14th of December , I don't understand why do we have an agreement if you going to do as you please in my account .
Okay as if that was not enough , you took me to blake, they called in arranged for another date of payment of which was for the 23rd of December fine , Blake went into my account and debited on the 23rd as per agreement and you guys went ahead to debit me again why I don't understand , as per our agreement you are suppose to debit me a sum of 1444 in my account but why am I being debited twice ?
I've called in to blake and Wonga and was advised to send my bank statement showing the two debit orders that went off , I did but no one acknowledge my email and my money has not been refunded and it's been over 48 hours , it's been a week now .
Please refund me my money . No matter how small the money may be, is valuable to the owner.
We sincerely apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
We have reviewed what has transpired on your account and can confirm that we have received your bank statement.
We can confirm that there is a refund due to you,
your account has been escalated to finance team as matter of urgency.
They have processed your refund and the funds should reflect in your account in 24-48 working hours.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
We have reviewed what has transpired on your account and can confirm that we have received your bank statement.
We can confirm that there is a refund due to you,
your account has been escalated to finance team as matter of urgency.
They have processed your refund and the funds should reflect in your account in 24-48 working hours.
Thank you for your patience.
The Wonga Team.
