LM
Lindiwe M
1 reviews | Active since Aug 2025
17 Aug 2025, 21:25
Refund incorrect debit
I did a loan application it paid out then boom they debit the remaining amount again the same they said they will refund me within 48 hours that has passed mind you l wanted to use this money for something else such an inconvenience mind you there are charges involved l must just distance myself from using their services honestly..
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Wonga's replyOfficial
18 Aug 2025, 14:07Hi Lindiwe,
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused by our debit order after a manual payment was made.
This usually happens when a manual payment is made while we are tracking your account for the missed debit order.
Please note that a refund was successfully processed on your account, funds will reflect within 12 hours.
Thanks,The Wonga Team
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused by our debit order after a manual payment was made.
This usually happens when a manual payment is made while we are tracking your account for the missed debit order.
Please note that a refund was successfully processed on your account, funds will reflect within 12 hours.
Thanks,The Wonga Team
Best regards,
Wonga's reply18 Aug 2025, 14:07
Official
Hi Lindiwe,
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused by our debit order after a manual payment was made.
This usually happens when a manual payment is made while we are tracking your account for the missed debit order.
Please note that a refund was successfully processed on your account, funds will reflect within 12 hours.
Thanks,The Wonga Team
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused by our debit order after a manual payment was made.
This usually happens when a manual payment is made while we are tracking your account for the missed debit order.
Please note that a refund was successfully processed on your account, funds will reflect within 12 hours.
Thanks,The Wonga Team
Best regards,