BJ
Blondie J
1 reviews | Active since Dec 2013
27 Mar 2024, 07:27
Refund
Hi there,
I made a payment yesterday 25/03/2024 for the full balance but you guys proceeded to debit an installment. I paid R3681,31 yesterday. Today 26/03/2024 you guys proceeded to debit an amount of R1928,15.
Wonga account number is ***. My ID number ***.
Helpful (0)
Replies (2)0
Replies (2)
Wonga's replyOfficial
27 Mar 2024, 10:00Hi Blondie,
Thank-you for your feedback.
We apologize for the inconvenience caused by our deduction. This usually happens when a manual payment is made less than 5 days before your due date.
Please refer to our response sent to your registered email address by the Customer Care Team regarding your enquiry.
Thanks,The Wonga Team
Thank-you for your feedback.
We apologize for the inconvenience caused by our deduction. This usually happens when a manual payment is made less than 5 days before your due date.
Please refer to our response sent to your registered email address by the Customer Care Team regarding your enquiry.
Thanks,The Wonga Team
Wonga's reply27 Mar 2024, 10:00
Official
Hi Blondie,
Thank-you for your feedback.
We apologize for the inconvenience caused by our deduction. This usually happens when a manual payment is made less than 5 days before your due date.
Please refer to our response sent to your registered email address by the Customer Care Team regarding your enquiry.
Thanks,The Wonga Team
Thank-you for your feedback.
We apologize for the inconvenience caused by our deduction. This usually happens when a manual payment is made less than 5 days before your due date.
Please refer to our response sent to your registered email address by the Customer Care Team regarding your enquiry.
Thanks,The Wonga Team
BJ
Blondie J's updateReviewer Update
26 Apr 2024, 09:16Good day Wonga Team.
I have settled my balance of R4755.95 yesterday but you guys proceeded to debit R2455,66 today. I would like a refund please.
I have settled my balance of R4755.95 yesterday but you guys proceeded to debit R2455,66 today. I would like a refund please.
BJ
Blondie J's update26 Apr 2024, 09:16
Reviewer Update
Good day Wonga Team.
I have settled my balance of R4755.95 yesterday but you guys proceeded to debit R2455,66 today. I would like a refund please.
I have settled my balance of R4755.95 yesterday but you guys proceeded to debit R2455,66 today. I would like a refund please.