ZG
Zonke G
1 reviews | Active since Aug 2024
11 Aug 2024, 21:05
REFUND
Please pay back my money I have been sending you emails but they bounce I don't even get hold of you by the phone. I'm not owing you but you deducted my money after few days I made early settlement Please I want my money
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Replies (2)
Wonga's replyOfficial
12 Aug 2024, 09:03Hi Zonke,
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
We have processed of refund of R1260.18 into your bank account. Please allow 48 hours for the funds to reflect on your side.
Thanks,
The Wonga Team
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
We have processed of refund of R1260.18 into your bank account. Please allow 48 hours for the funds to reflect on your side.
Thanks,
The Wonga Team
Wonga's reply12 Aug 2024, 09:03
Official
Hi Zonke,
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
We have processed of refund of R1260.18 into your bank account. Please allow 48 hours for the funds to reflect on your side.
Thanks,
The Wonga Team
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
We have processed of refund of R1260.18 into your bank account. Please allow 48 hours for the funds to reflect on your side.
Thanks,
The Wonga Team
Wonga's replyOfficial
23 Aug 2024, 09:59Hi Zonke,
Thanks for getting in touch with us.
We apologize for the length of time it's taken to get back to you. Upon investigation, it appears that your query has now been resolved and your refund was processed. If this is not the case, simply reply to this message and we will investigate for you.
Kind regards,
Wonga Team
Thanks for getting in touch with us.
We apologize for the length of time it's taken to get back to you. Upon investigation, it appears that your query has now been resolved and your refund was processed. If this is not the case, simply reply to this message and we will investigate for you.
Kind regards,
Wonga Team
Wonga's reply23 Aug 2024, 09:59
Official
Hi Zonke,
Thanks for getting in touch with us.
We apologize for the length of time it's taken to get back to you. Upon investigation, it appears that your query has now been resolved and your refund was processed. If this is not the case, simply reply to this message and we will investigate for you.
Kind regards,
Wonga Team
Thanks for getting in touch with us.
We apologize for the length of time it's taken to get back to you. Upon investigation, it appears that your query has now been resolved and your refund was processed. If this is not the case, simply reply to this message and we will investigate for you.
Kind regards,
Wonga Team