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SB
Shattar B

1 reviews | Active since Mar 2024

07 Mar 2024, 18:41

Refund

I never had any issue with wonga, but I paid of the balance of my loan with instant eft on 14/02 and wonga proceeded to debit me on 07/03, I have sent numerous emails regarding this matter but I have not received any reply,

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Replies (3)
Wonga
Wonga's reply08 Mar 2024, 10:49
Official
Hi Shatter,

Thank-you for your feedback. 

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

Please send us a private message confirming your ID number, name & surname, and registered email address.

Thanks,The Wonga Team.



SB
Shattar B's update08 Mar 2024, 11:57
Reviewer Update
Thank you
Wonga
Wonga's reply08 Mar 2024, 12:06
Official
Hi Tshepang,

Thank-you for confirming your details. 

Please refer to our response sent to your registered email address by the Customer Care Team regarding your enquiry.

Thanks,The Wonga Team