TJ
Tineal J
1 reviews | Active since Jul 2020
07 Oct 2022, 12:37
Really Bad Customer Service
Wonga just doesn't respond to any communication. All I need is for them to resend a DebiCheck as my banking app froze whilst I was accepting it and now it doesn't show up. I've sent numerous emails, messaged them on Facebook and no response on any of those. I've queried about something before as well and to this day I have not received any feedback on that.
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Wonga's replyOfficial
10 Oct 2022, 08:37Hi Tineal,
We sincerely apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
We have reviewed what has transpired on your account and can confirm that
the loan taken on the 06/10/2022 has been funded on the 07/10/2022.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
We have reviewed what has transpired on your account and can confirm that
the loan taken on the 06/10/2022 has been funded on the 07/10/2022.
Thank you for your patience.
The Wonga Team.
Wonga's reply10 Oct 2022, 08:37
Official
Hi Tineal,
We sincerely apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
We have reviewed what has transpired on your account and can confirm that
the loan taken on the 06/10/2022 has been funded on the 07/10/2022.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
We have reviewed what has transpired on your account and can confirm that
the loan taken on the 06/10/2022 has been funded on the 07/10/2022.
Thank you for your patience.
The Wonga Team.