CM
Colleen M

1 reviews | Active since Oct 2015

12 Oct 2015, 15:54

RE: NOTIFICATION OF ARREARS ALMOST 1 YEAR LATER

After almost a year of having made use of their on-line loan application service Wonga have now handed my account to VVM attorneys. They informed me that the arrears have been due since December 204, an amount of R 190.My problem is that they collect the funds straight from your bank account and have access to your account for the full amount. In addition I was not ever contacted by anyone from their \friendly team"to even bother to inform me that there was an amount due on the account. No phone call"

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Replies (1)
Wonga
Wonga's reply13 Oct 2015, 09:21
Official
Hello MOGCO,

Dear Colleen,
Thanks for your message. I have passed it on to our Customer Services team, who will investigate contact you shortly for feedback.

Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)