CM
Colleen M
1 reviews | Active since Oct 2015
12 Oct 2015, 15:54
RE: NOTIFICATION OF ARREARS ALMOST 1 YEAR LATER
After almost a year of having made use of their on-line loan application service Wonga have now handed my account to VVM attorneys. They informed me that the arrears have been due since December 204, an amount of R 190.My problem is that they collect the funds straight from your bank account and have access to your account for the full amount. In addition I was not ever contacted by anyone from their \friendly team"to even bother to inform me that there was an amount due on the account. No phone call"
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Replies (1)Wonga's replyOfficial
13 Oct 2015, 09:21Hello MOGCO,
Dear Colleen,
Thanks for your message. I have passed it on to our Customer Services team, who will investigate contact you shortly for feedback.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Dear Colleen,
Thanks for your message. I have passed it on to our Customer Services team, who will investigate contact you shortly for feedback.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Wonga's reply13 Oct 2015, 09:21
Official
Hello MOGCO,
Dear Colleen,
Thanks for your message. I have passed it on to our Customer Services team, who will investigate contact you shortly for feedback.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Dear Colleen,
Thanks for your message. I have passed it on to our Customer Services team, who will investigate contact you shortly for feedback.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
