OM
Ofentse M
1 reviews | Active since Oct 2021
26 Apr 2023, 13:37
Query
Why is my debit order set up for tomorrow because my pay day is last day of the month, April will be paid 29th morning. This thing of you guys debiting on the day you like affects my credit score and my bank account honestly.
Someone in your office my change that debi check date to last day of the month please
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Wonga's replyOfficial
26 Apr 2023, 14:56Hi Ofentse,
We sincerely apologize for the inconvenience caused.
Due to your salary date being this coming Sunday, Wonga will start tracking your account from Today and will debit your account
on Friday the 28-04-2023 due to the weekend and Monday being a public holiday.
On your loan agreement that you accepted, we confirmed that should your debit order date fall over a weekend or a public holiday
Will Wonga debit your account the working day before the weekend.
You should not be charged any additional fees as we are tracking your account.
Your credit bureau profile will not be affected in any way.
We can confirm that your ITC profile will only be affected if we receive your debit order after your due date.
Thank you for your patience.
Kind Regards,
The Wonga Team.
We sincerely apologize for the inconvenience caused.
Due to your salary date being this coming Sunday, Wonga will start tracking your account from Today and will debit your account
on Friday the 28-04-2023 due to the weekend and Monday being a public holiday.
On your loan agreement that you accepted, we confirmed that should your debit order date fall over a weekend or a public holiday
Will Wonga debit your account the working day before the weekend.
You should not be charged any additional fees as we are tracking your account.
Your credit bureau profile will not be affected in any way.
We can confirm that your ITC profile will only be affected if we receive your debit order after your due date.
Thank you for your patience.
Kind Regards,
The Wonga Team.
Wonga's reply26 Apr 2023, 14:56
Official
Hi Ofentse,
We sincerely apologize for the inconvenience caused.
Due to your salary date being this coming Sunday, Wonga will start tracking your account from Today and will debit your account
on Friday the 28-04-2023 due to the weekend and Monday being a public holiday.
On your loan agreement that you accepted, we confirmed that should your debit order date fall over a weekend or a public holiday
Will Wonga debit your account the working day before the weekend.
You should not be charged any additional fees as we are tracking your account.
Your credit bureau profile will not be affected in any way.
We can confirm that your ITC profile will only be affected if we receive your debit order after your due date.
Thank you for your patience.
Kind Regards,
The Wonga Team.
We sincerely apologize for the inconvenience caused.
Due to your salary date being this coming Sunday, Wonga will start tracking your account from Today and will debit your account
on Friday the 28-04-2023 due to the weekend and Monday being a public holiday.
On your loan agreement that you accepted, we confirmed that should your debit order date fall over a weekend or a public holiday
Will Wonga debit your account the working day before the weekend.
You should not be charged any additional fees as we are tracking your account.
Your credit bureau profile will not be affected in any way.
We can confirm that your ITC profile will only be affected if we receive your debit order after your due date.
Thank you for your patience.
Kind Regards,
The Wonga Team.