1 reviews | Active since Dec 2018
Prescribed Wonga Account
I took a loan with Wonga back in 2017 and then after i went to debt review due to employment i couldn't even afford to pay the Debt Counsellors. All my accounts are now Prescribed. I received prescription letter from other creditors except Wonga. They are claiming that my debt counsellors sent them a 17W notification in May 2019 notufying them that i am no longer under debt review,meaning since they received that notification in May 2019 it interrupted prescription. Wonga is constantly failing to prove that to me. I requested an email sent to them in May 2019. I am in possession of the email notification of 17W from my debt counsellors sent to all my creditors in 2017. Wonga is refusing to sent me my prescription letter of the account that is completely extinguished and they are willing to collect on a prescribed account.
We're so sorry for any inconvenience caused.
We have re-escalated your account to our Collections Manager
and we will be in contact with you regarding your account.
Your details was previously escalated and with our findings it was not
classified as prescribed debt but we have re-escalated your details and
will feed back to you.
Thank you for your patience.
The Wonga Team.
We're so sorry for any inconvenience caused.
We have re-escalated your account to our Collections Manager
and we will be in contact with you regarding your account.
Your details was previously escalated and with our findings it was not
classified as prescribed debt but we have re-escalated your details and
will feed back to you.
Thank you for your patience.
The Wonga Team.