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Zeone O

1 reviews | Active since Nov 2017

09 Jun 2022, 10:08

Prescribed Debt

What does it take to get assistance from this company? Still wanting to collect on account that has prescribed. Account was sold yet they knew account prescribed. I am now being harassed by collections company. I want this listing removed and provided with a debt prescription letter.

0
Replies (3)
Wonga
Wonga's reply09 Jun 2022, 14:37
Official
Hi Zeone, 

We sincerely apologize for the inconvenience caused. 

Please confirm your ID number and we will 

investigate why your email requests were never actioned?

As soon as your details are confirmed, will we start our 

investigation and will feed back to you once our investigation 

is concluded.

Kind Regards,

The Wonga Team.
Wonga
Wonga's reply10 Jun 2022, 09:25
Official
Hi Zeone, 

Thank you for your response.

We would love to resolve your complaint but we require you 

to please confirm your ID number before we can assist you in any way.

As soon as your details are confirmed, will we start our 

investigation and will feed back to you once our investigation 

is concluded.

Kind Regards,

The Wonga Team.


Wonga
Wonga's reply10 Jun 2022, 10:57
Official
Hi Zeone, 

Thank you for your response.

We have escalated your account to the department that deals with 

Prescription. 

We have received feedback that the last payment made to Wonga was

05-08-2019 and to claim prescription no payment or contact had to be made 

with in the last 3 years.

We can confirm the on the 05-08-2022 that 3 years would have lapsed.

Your Wonga loan was ceded to Norman Bisset and Associates ( The Nimble Group )

Please contact them on ***.

Our investigation has been concluded and your Wonga loan is not prescribed.

Thank you for your patience.

The Wonga Team.