CB
Christal B
1 reviews | Active since Feb 2011
27 Dec 2019, 09:14
Poor service
I paid my loan in full, debit order was supposed to go of on Friday, however it went off after I paid in full. When I app**** again and money was deposited, they took the money again. I have been phoning them for a week and their calls are redirected to Blake and associates. Really frustrating as I'm not even getting an automated email after numerous emails. Really unfair and no one is getting back to me and I cannot get a hold of anyone
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Replies (2)
Wonga's replyOfficial
27 Dec 2019, 10:28Hi Christal,
We're sorry to hear about your experience. This is certainly not the Wonga-way.
Please send us a private message with your ID and contact number so we can investigate this matter and contact you immediately.
Thank You
The Wonga Team
We're sorry to hear about your experience. This is certainly not the Wonga-way.
Please send us a private message with your ID and contact number so we can investigate this matter and contact you immediately.
Thank You
The Wonga Team
Wonga's reply27 Dec 2019, 10:28
Official
Hi Christal,
We're sorry to hear about your experience. This is certainly not the Wonga-way.
Please send us a private message with your ID and contact number so we can investigate this matter and contact you immediately.
Thank You
The Wonga Team
We're sorry to hear about your experience. This is certainly not the Wonga-way.
Please send us a private message with your ID and contact number so we can investigate this matter and contact you immediately.
Thank You
The Wonga Team
Wonga's replyOfficial
27 Dec 2019, 10:44Thank you. Please send us a private message with your contact number as well.
Wonga's reply27 Dec 2019, 10:44
Official
Thank you. Please send us a private message with your contact number as well.