JD
Jaybee D

1 reviews | Active since Nov 2021

09 Nov 2021, 12:45

Poor service, cannot be trusted.

Still no one has bothered to help me resolve issue I have with you. No feedback ever since I sent you proof of payment. This is too much!

Very disappointing and unreliable.

0
Replies (1)
Wonga
Wonga's reply09 Nov 2021, 14:54
Official
Hi  Jabulani,

We sincerely apologize for any inconvenience caused.

We can confirm that you emailed your bank statement but

due to it being password protected the documents could not 

be attached to your Wonga account.

In your emailed you confirmed that your password is *** and today

you confirmed the password is  ***.

Your bank statement was attached to your Wonga account and only

escalated to our finance team today.

We will feed back to you with a resolution in the next 5 working days.

Thank you for your patience.

The Wonga Team.