NA
Nazeerah A
1 reviews | Active since Jul 2019
15 Feb 2021, 11:33
Poor Service
Really poor service i took a loan out on the 9 feb 2021 canncelled the loan same day as i no longer need it. Called the call centre a few times they said they will clear the balnace once received i still never heard anything from them its the 15 feb 2021 already poor service. Please assist and let me know when will this be resloved.im still waiting
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Wonga's replyOfficial
15 Feb 2021, 14:15Hi Nazeerah,
We humbly apologize for the delay in payments.
Our finance team has allocated your manual payment
and once it updates on the system, will we issue you a paid up letter
and send an update request to all credit bureaus advising them
that the loan was canceled.
Thank you for your patience.
The Wonga Team.
We humbly apologize for the delay in payments.
Our finance team has allocated your manual payment
and once it updates on the system, will we issue you a paid up letter
and send an update request to all credit bureaus advising them
that the loan was canceled.
Thank you for your patience.
The Wonga Team.
Wonga's reply15 Feb 2021, 14:15
Official
Hi Nazeerah,
We humbly apologize for the delay in payments.
Our finance team has allocated your manual payment
and once it updates on the system, will we issue you a paid up letter
and send an update request to all credit bureaus advising them
that the loan was canceled.
Thank you for your patience.
The Wonga Team.
We humbly apologize for the delay in payments.
Our finance team has allocated your manual payment
and once it updates on the system, will we issue you a paid up letter
and send an update request to all credit bureaus advising them
that the loan was canceled.
Thank you for your patience.
The Wonga Team.