LM
Lizzy M
1 reviews | Active since Dec 2020
14 Dec 2021, 18:14
Poor service
I have been trying to get you guys to update my accounts on credit bureau. No body wants to assist your consultant s are very rude. Please update my ITC and remove all the accounts.
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Replies (1)
Wonga's replyOfficial
15 Dec 2021, 11:59Hi Lizzy,
We humbly apologize for any inconvenience caused.
We have reviewed what transpired on your Wonga account and can
confirm that you had 3 loans with Wonga,
One of which has been prescribed and two that has been sold to Norman Bisset and Associates.
Wonga unfortunately, cannot assist you in any way and all balances and settlement
amounts needs to be requested directly from The Nimble Group ( Norman Bisset and Associates).
The status on your ITC should show that your accounts has been closed,
however your details will only be updated once both loans has
been paid in full.
Please liaise directly with the Nimble Group on ***.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We have reviewed what transpired on your Wonga account and can
confirm that you had 3 loans with Wonga,
One of which has been prescribed and two that has been sold to Norman Bisset and Associates.
Wonga unfortunately, cannot assist you in any way and all balances and settlement
amounts needs to be requested directly from The Nimble Group ( Norman Bisset and Associates).
The status on your ITC should show that your accounts has been closed,
however your details will only be updated once both loans has
been paid in full.
Please liaise directly with the Nimble Group on ***.
Thank you for your patience.
The Wonga Team.
Wonga's reply15 Dec 2021, 11:59
Official
Hi Lizzy,
We humbly apologize for any inconvenience caused.
We have reviewed what transpired on your Wonga account and can
confirm that you had 3 loans with Wonga,
One of which has been prescribed and two that has been sold to Norman Bisset and Associates.
Wonga unfortunately, cannot assist you in any way and all balances and settlement
amounts needs to be requested directly from The Nimble Group ( Norman Bisset and Associates).
The status on your ITC should show that your accounts has been closed,
however your details will only be updated once both loans has
been paid in full.
Please liaise directly with the Nimble Group on ***.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We have reviewed what transpired on your Wonga account and can
confirm that you had 3 loans with Wonga,
One of which has been prescribed and two that has been sold to Norman Bisset and Associates.
Wonga unfortunately, cannot assist you in any way and all balances and settlement
amounts needs to be requested directly from The Nimble Group ( Norman Bisset and Associates).
The status on your ITC should show that your accounts has been closed,
however your details will only be updated once both loans has
been paid in full.
Please liaise directly with the Nimble Group on ***.
Thank you for your patience.
The Wonga Team.