TM
Tshepo M
1 reviews | Active since Mar 2022
28 Nov 2023, 15:56
Poor Service
I had a debit that was unsuccessful however I made an EFT payment and sent POP to *** and this was on the 25th of November. Today I have been handed over but on the website it shows that all is well. Please balance me there
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Replies (1)
Wonga's replyOfficial
01 Dec 2023, 13:37Hi Tshepo
Thank-you for your feedback.
We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused.
We have reviewed your account and can confirm that you have made a manual EFT payment of R2051.00 for your installment. Your loan is now up to date and is no longer with our collections team.
Please bear in mind that it may take up to 72 working hours for a manual EFT payment to be allocated to your account.
Thanks
The Wonga Team.
Thank-you for your feedback.
We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused.
We have reviewed your account and can confirm that you have made a manual EFT payment of R2051.00 for your installment. Your loan is now up to date and is no longer with our collections team.
Please bear in mind that it may take up to 72 working hours for a manual EFT payment to be allocated to your account.
Thanks
The Wonga Team.
Wonga's reply01 Dec 2023, 13:37
Official
Hi Tshepo
Thank-you for your feedback.
We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused.
We have reviewed your account and can confirm that you have made a manual EFT payment of R2051.00 for your installment. Your loan is now up to date and is no longer with our collections team.
Please bear in mind that it may take up to 72 working hours for a manual EFT payment to be allocated to your account.
Thanks
The Wonga Team.
Thank-you for your feedback.
We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused.
We have reviewed your account and can confirm that you have made a manual EFT payment of R2051.00 for your installment. Your loan is now up to date and is no longer with our collections team.
Please bear in mind that it may take up to 72 working hours for a manual EFT payment to be allocated to your account.
Thanks
The Wonga Team.