1 reviews | Active since Oct 2016

09 May 2017, 09:24

poor service

<p>i app**** for a loan at wonga this month and i made a mistake with my repayment date instead of the 20th i said the 13th of may i get paid on the 20th wonga knows that as they have my bank statement and my payslips on the very same day a semd hem an email to say that i made a mistake they come back and say the is nothing they can do to assist me as their client.</p> <p> </p> <p>since i app**** with them not even once i skipped a paymnet but one mistake i make they are not willing t assist , what kind of service is this?</p>

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Replies (1)
Wonga
Wonga's reply09 May 2017, 10:52
Official

Hi Busisiwe

Thank you so much for talking to Carl this morning. We are so happy that we were able to resolve the issue for your. We apologize that you werent assisted at first contact.

Kind Regards

The Wonga Team

Best regards,