VG
Vusi G
1 reviews | Active since Oct 2012
12 Aug 2015, 10:41
Poor Service
WONGA does not care about customers and service provided to them. Updating a customer account has taken over a month. Customer care [URL Removed] will not accept responsibility for delay.<br> <br> Poor customer service from telephonic consultants and unacceptable delays have resulted in a unacceptable customer experience with WONGA.<br> <br> Vusi Gumede
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Replies (1)
Wonga's replyOfficial
12 Aug 2015, 11:07Hello Vusi3000,
Dear Vusi,
Thanks for your message. Apologies for the negative experience. I have escalated your complaint to the head of customer services to follow up.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Dear Vusi,
Thanks for your message. Apologies for the negative experience. I have escalated your complaint to the head of customer services to follow up.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Wonga's reply12 Aug 2015, 11:07
Official
Hello Vusi3000,
Dear Vusi,
Thanks for your message. Apologies for the negative experience. I have escalated your complaint to the head of customer services to follow up.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Dear Vusi,
Thanks for your message. Apologies for the negative experience. I have escalated your complaint to the head of customer services to follow up.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)