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Nkuli N
1 reviews | Active since Nov 2017
28 Oct 2020, 09:05
poor customer service
after numerous attempts of calling the call center no luck of getting help, I have also sent email to the customer service no luck of getting any feedback. all I need is the settlement letter.
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Replies (1)
Wonga's replyOfficial
28 Oct 2020, 17:00Hi Nkuli,
We apologize for any inconvenience caused.
Our contact center is experiencing very high volumes
and will attend to your emails soonest.
Please send us a private message with your ID number
to request a settlement letter from our finance team.
Thank you for your patience.
The Wonga Team.
We apologize for any inconvenience caused.
Our contact center is experiencing very high volumes
and will attend to your emails soonest.
Please send us a private message with your ID number
to request a settlement letter from our finance team.
Thank you for your patience.
The Wonga Team.
Wonga's reply28 Oct 2020, 17:00
Official
Hi Nkuli,
We apologize for any inconvenience caused.
Our contact center is experiencing very high volumes
and will attend to your emails soonest.
Please send us a private message with your ID number
to request a settlement letter from our finance team.
Thank you for your patience.
The Wonga Team.
We apologize for any inconvenience caused.
Our contact center is experiencing very high volumes
and will attend to your emails soonest.
Please send us a private message with your ID number
to request a settlement letter from our finance team.
Thank you for your patience.
The Wonga Team.