1 reviews | Active since Jan 2013
Poor customer service
I had a loan with Wonga in January which I paid back on 26 February 2015 as promised, but Wonga has billed me for late payment charges which they have not removed for 5 days. This is appalling as I kept my end of the bargain This is really not acceptable.
Hi Nontuthuzelo
You are 100% correct - we should have done much better and are truly sorry for any issues caused at the time of this event. We are not proud of this.
We hope you can give us another opportunity to show off our improved service. You custom is greatly valued.
Thank you
The Wonga Team
Best regards,
Hi Nontuthuzelo
You are 100% correct - we should have done much better and are truly sorry for any issues caused at the time of this event. We are not proud of this.
We hope you can give us another opportunity to show off our improved service. You custom is greatly valued.
Thank you
The Wonga Team
Best regards,