Poor and No Communication from Wonga

Bad Communication from Wonga Loans,

Hi Everyone,

Todays complaint is an odd one, Wonga never responds to their calls, you'll be on call for over an hour, while it keeps saying "Press 6 to leave your number for us to call you back" they never call back. They do not respond to emails nor their social media handle. This is a cry for Wonga to contact me to arrange for payment method since my initial account for debit orders has been frozen.

I suggest they get a communication department that knows customer service and actually answer calls, emails and social media. They are quick to process loans, they are just terrible with communication. My account is in era's because of them not communicating with me.